Help Center
  • Q1. What is your production process like?

    2024-06-27

    Answer: Confirm the drawing. The customer sends the drawing. We make the production drawing according to the customer's drawing, mark the details, and send it to the customer for confirmation
    Laser cutting. Automatically cut the machine according to the production drawing
    Welding. After the material is cut, it needs to be welded to form a semi-finished product
    Polishing. Polish the rough semi-finished product and handle the uneven places
    Surface treatment. Generally, powder spraying or baking paint is used. According to the customer's requirements, the corresponding coating is used.
    CNC engraving. Use CNC machines to process acrylic materials
    Assembly. Assemble the metal shell, acrylic, and LED light source
    Packaging. Use protective materials to protect the finished product and put it into a customized wooden box
    Shipment. Before shipment, it is equipped with 1:1 paper draft, power supply, accessories, quality inspection, and goods list.【detailed】

  • Q2. What materials do you use?

    2024-06-27

    Answer: Metal material: 304 stainless steel,
    Acrylic material: clear acrylic, opal acrylic and other colors of acrylic
    Wires are 0.5, 0.75, 1.5, 2.0, 2.5 mm² wires
    LED materials are: blueprint LED strip LED module
    Power supply: Meanwell power supply【detailed】

  • Q3. What is the production and shipping cycle for an order?

    2024-06-27

    Answer: production period 6-8 days,
    DHL 4-6  FEDEX 6-8 days
    ship by sea 35-45 days【detailed】

  • Q4. How to meet local standards ?

    2024-06-27

    Answer: We have CE UL certification and can provide corresponding requirements according to customer requirements【detailed】

  • Q5. How to ensure quality?

    2024-06-27

    Answer: During the production process, there will be quality inspections, progress photos will be taken for customers to see, and goods will be inspected before shipment. After shipment, there will be 1-3 years of quality packaging.
    If there is a quality problem, it can be replaced free of charge【detailed】

  • Q6. Production capacity

    2024-06-27

    Answer: Our factory has 8,000 square meters, more than 100 production workers, 32 CNC engraving machines, more than 20 grinding machines, more than 20 welding machines, professional spray painting room, 40 assembly stations
    We can produce 50 sets of luminous characters a day【detailed】

  • Q7. Can you provide samples?

    2024-06-27

    Answer: Free samples are available, but customers need to pay for shipping.【detailed】

  • Q8. Is there after-sales service and warranty?

    2024-06-27

    Answer: The quality guarantee of light strip products is 1-2 years,
    and the quality guarantee of module products is 3-5 years【detailed】

  • Q9. Can you assist with customs clearance?

    2024-06-27

    Answer: We will assist with customs clearance.
    If there is any need, we can provide relevant information and customs clearance documents.【detailed】

  • Q10. What Materials Are Commonly Used In Sign Manufacturing?

    2024-06-27

    Some of the most common materials used in sign manufacturing include aluminum, wood, PVC, acrylic, and vinyl. Aluminum is often used for outdoor signs due to its durability, while wood is often used for indoor signs due to its aesthetic appeal. PVC and acrylic are also popular choices due to their versatility and durability. Vinyl is often used for temporary signage and for applications where color is important.【detailed】

  • Q11. How Can The Durability Of A Sign Be Increased?

    2024-06-27

    1. Choose a high-quality material: Selecting a material that is designed to withstand harsh weather conditions, such as aluminum, will increase the durability of a sign.
    2. Use strong adhesives: Using strong adhesive products to attach the sign to a wall or other surface can help keep it in place longer.
    3. Apply a protective coating: Applying a protective coating such as a clear coat, a sealant, or a UV-resistant film can help increase a sign’s durability by protecting it from fading, cracking, or other damage.
    4. Utilize a sign frame: Installing a sign in a frame made of strong materials such as aluminum or steel can help protect the sign from wind and other elements.
    5. Install in an appropriate location: Placing the sign in an area that is protected from the elements, such as under an awning or in a sheltered area, can help keep it in good condition for longer.【detailed】

  • Q12. How Long Does It Take For A Custom Sign To Be Made?

    2024-06-27

    The timeframe for a custom sign to be made can vary depending on the complexity of the design and the materials used. However, most custom signs can be completed in 1-2 weeks.【detailed】

  • Q13. What Types Of Signs Can Be Created?

    2024-06-27

    –Illuminated signs
    –Vinyl signs
    –Vinyl lettering
    –Carved or sandblasted signs
    –Neon signs
    –LED signs
    –Aluminum signs
    –Banners
    –Magnetic signs
    –Yard signs
    –Window graphics
    –A–frame signs
    –Real estate signs
    –Directional signs
    –ADA compliant signs
    –3D signs
    –Lightboxes【detailed】

  • Q14. What Is The Cost For A Custom Sign?

    2024-06-27

    The cost of a custom sign depends on the size, complexity, materials, and other factors. To get a more accurate estimate, it is best to contact a local sign shop with your specific needs.【detailed】

  • Q15. Are Custom Signs Weatherproof?

    2024-06-27

    Yes, most custom signs are designed to be weatherproof. However, you should always check with the sign manufacturer to make sure the sign you are ordering is designed to stand up to the weather conditions in your area.【detailed】

  • Q16. What Is The Process For Designing And Creating Custom Signs?

    2024-06-27

    1. Determine the purpose of the sign: Analyze the purpose of the sign and decide what kind of sign best meets that purpose. Consider the size, material, and design of the sign.
    2. Design the sign: Create a detailed design for the sign. This should include the layout, font, colors, and graphics.
    3. Create a mockup: Create a physical or digital mockup of the sign to visualize the finished product.
    4. Select the materials: Choose the best materials for the sign based on the purpose, size, and design.
    5. Produce the sign: Utilize the chosen materials to produce the sign.
    6. Install the sign: Install the sign in the desired location.【detailed】